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Frequently asked questions

The questions that come up most often, with a link to the page that goes into detail.

Does Disjoncto work without Internet?

Yes. Once the app is loaded, everything works offline: drawing, circuits, RGIE check, PDF generation and exports. Projects are saved on the device. See Files and offline.

Do I need an account?

No. The account is optional and is only used for licensing, the upcoming cloud and support. See Account and sign-in.

Does the file produced by Disjoncto replace the accredited body's inspection?

No. Disjoncto helps design the installation and prepare the file; the official inspection is still carried out by an accredited inspection body (BTV, Vinçotte, OCB…). The articles cited come from RGIE Book 1, version 07, and serve as a guide.

Why do my documents carry a watermark?

In the free version, all sheets can be exported with the watermark “DISJONCTO · FREE VERSION”. A site pass or a subscription removes it. See Plans and licences.

How many projects can I create for free?

One project at a time, in addition to the example project, which does not count. The paid plans lift this limit.

Can I import the architect's plan?

Yes: PDF, PNG or JPEG image, or DXF. A PDF or an image is placed under the plan and scaled from two known points; a DXF is converted into walls. See Import a plan.

How do I transfer a project to another device?

Export the project as .djx (Documents mode), send the file and open it from the home screen. Cloud sync comes later. See Files and offline.

Are circuits distributed automatically?

Yes, the “Distribute automatically” button assigns points without a circuit according to the rules: dedicated circuits, wet rooms, sockets, lighting, 8 points at most per circuit. You then adjust by hand. See Circuits.

Does the single-line diagram draw itself?

Yes. It is continuously generated from the plan and the board and never needs to be drawn. See Single-line diagram.

Which version of the RGIE is applied?

The RGIE-07 rule set (Book 1, version 07, in force on 1 November 2026), embedded in the app. Its version is shown in the settings, at the top of the Check tab and on the cover of the file.

Can I draw with the Apple Pencil?

Yes. On iPad, the Pencil draws and the fingers navigate; hover is supported on iPad Pro M2 and later. See Devices.

Is Disjoncto available on Mac, Windows, Android and iPhone?

The web app works everywhere and installs like an application. On iPhone, it switches to viewing mode. The store apps arrive when the stores go live.

Is the LiDAR scan available?

Not yet: surveying a room with the LiDAR sensor of the iPad Pro and iPhone Pro is on its way.

How do I change the language, density or theme?

In the settings (gear on the home screen): ten languages, Compact, Normal or Comfortable density, interface size, Paper, Graphite or System appearance. See Settings.

How do I delete my account?

In the app: Settings, Account, “Delete account”, then “Delete permanently”. Two taps, immediate effect. Projects saved on the device remain. See Delete the account.

Is my data sent anywhere?

No: projects and documents stay on the device. Only the account, the licence and, later, the cloud go through our servers. See Privacy.

No answer? Write to support@disjoncto.com; see Support.